Rigorous safety measures, modified opening hours and an online reservation system.

When Loto-Québec’s establishments reopen, customers will notice the following important changes to operations and on gaming floors, including:

New online reservation system for customers

Casino sectors will be limited to a maximum of 250 customers at a time
Québec City gaming hall(250 customers)
Trois-Rivières gaming hall(250 customers)
Casino de Charlevoix(250 customers)
Casino de Mont-Tremblant(250 customers)
Casino du Lac-Leamy(4 sectors with 250 customers = 1,000)
Casino de Montréal(6 sectors with 250 customers = 1,500)
Complete disinfection of each establishment every day and cleaning of gaming machines between customers

All employees on gaming floors required to wear procedural mask and, when required under CNESST standards, eye protection

Customers required to wear a mask or face covering

Directional signage people must follow to get from one location to another and two-metre physical distancing signage

Reconfiguration of gaming floors:
Slot machine activation that ensures physical distancing
Reduced number of players at gaming tables and installation of protective panels between the dealer and players

Availability of rubber-tipped stylets to avoid touching slot machines

No handling of cards or chips by the customer동행복권파워볼

Bars and show halls to remain closed for the time being

Snack food service only